Welcome to www.trueinnovations.com/ (“Website”)! Please take a few minutes to review these Terms of Use. By using this Website, you agree to comply with and be bound by the Terms and Conditions set forth below.

These Terms and Conditions May Change

True Innovations & Design (USA) LLC (collectively “True Innovations” ) are subsidiaries of the Living Style Group.  True Innovations reserves the right to update or modify these Terms and Conditions and the Privacy Statement at any time without prior notice. For this reason, you must review these Terms and Conditions whenever you use our Website and especially before you purchase products from us.


User Comments

We welcome your comments about our Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively “Comments”) sent to our Website shall be and remain the exclusive property of True Innovations. Your submission of any such Comments shall constitute an assignment to True Innovations of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. True Innovations will be entitled to without seeking your permission, copy, use, store, reproduce, transfer, disclose, publish and distribute (collectively “Proposed Use”) any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you do not send us any material or Comments if (i) you do not agree to our Proposed Use; or (ii) you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Hyperlinks to other Websites

Our Websites may contain links to other websites operated and maintained by third-parties. Whalen is not responsible for the security, privacy practices and the content of these third-parties’ websites. Please note that the privacy policies applicable to such third-party websites may differ significantly from the True Innovations Privacy Statement, so you must read them carefully before using those websites. True Innovations cannot be held liable for any actions or omission by or content of such third-party websites. If you have any concerns regarding any third-parties’ websites, services or resources, or any hyperlink thereto, you should contact the operator or owner of the relevant third-party’s website.


This Website and all Content available on this Website are provided on an “as is” basis without warranties of any kind, either express or implied. All warranties, conditions and other terms implied by statute or common law are excluded to the maximum extent permitted by laws, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge and agreed, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that True Innovations, any of its officers and employees shall not be liable for any loss or damages of any kind in any way arising out of or related to your use of this Website. In no event shall True Innovations, any of its officers and employees be liable for any indirect, consequential or special damages arising out of or in connection with your used of this Website.

Inaccuracy Disclaimer

From time to time there may be information on our Website, newsletter, or in our catalogs that contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. True Innovations reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Newsletter Disclaimer

Our newsletters are for informational purposes only and are provided to you on an “as-is” basis. Users may request to be added to the subscription list of our newsletter at any time and may opt-out of receiving the newsletter at any time.

True Innovations does not guarantee the accuracy of any of the information contained in our newsletter and will not be liable for any information that may appear on any linked websites.

Restrictions on the Use of our Content

You may not reproduce, republish or distribute any material from our Website, newsletters, or catalogs without the expressed permission of True Innovations. You must not use any material of our Website to create any derivative works or competitive products. All graphics and images on our Website, newsletters, or catalogs are protected by copyright and may not be used without the respective owner’s permission. Modification or inappropriate use of any of the materials will be a violation of Whalen’s intellectual property rights and/or the rights of the owners of the material.

Intellectual Property Right

True Innovations and our licensors own and reserve all intellectual property rights in the Website, newsletters, and catalogs (including, but not limited to, all copyright), and you agree that you will not do anything to infringe or prejudice those rights.

Privacy and cookies

Privacy is important to True Innovations. You agree and understand that True Innovations may process your personal information in accordance with our Privacy Statements. True Innovations uses cookies on this Website in accordance with our Privacy Statements.

Governing Law

These Terms and Conditions are governed by the laws of the State of California.